Customer Service Representative Community, Social Services & Nonprofit - Prescott Valley, AZ at Geebo

Customer Service Representative

Job Title :
Customer Service Representative Required Skills :
Responds to telephone inquiries and orders from patients and referral sourcesLocation :
Prescott Valley,Arizona Job Description o Responds to telephone inquiries and orders from patients and referral sources.o May assist walk-in patients with the selection of equipment, supplies, and services.o Determines resolution of patient and referral inquiries, questions, or concerns.o Identifies concerns and ensures they are recorded in Concern Tracker system when appropriate.o Completes electronic intake process in billing system, performs verification of insurance, and reviews all documentation for accuracy and to qualify patient for services.o Contacts patients to inform them of any patient payment requirements, collects payment, and determines best delivery method and provides instructions for receiving delivery.o High School diploma or GED requiredPrefer 3-6 months experience in home health, customer service, call center, or insurance setting.o Strong organization and communication skillsExperience :
2
years Recommended Skills Billing Call Centers Communication Customer Service Insurance Management And Aftercare Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3s3nb7506lc2k0yk0n', 'ExternalApply-j3s3nb7506lc2k0yk0n'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.

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